Customer Service Excellence Workshop - Dickinson
Thu, Apr 30
|The Dakota Room
Change is constant, but momentum can stay strong. This interactive workshop gives leaders practical tools to guide teams through uncertainty, keep people motivated, and turn resistance into buy-in.
Time & Location
Apr 30, 2026, 9:00 AM – 11:00 AM
The Dakota Room , 2680 Empire Road, Suite B, Dickinson, ND 58601
About the Event
Customer Service Excellence Workshop
Participants will learn how high-quality service contributes to a stronger, more welcoming community and why their role matters far beyond a single transaction. The training also includes a practical introduction to emotional intelligence, helping attendees recognize how self-awareness, empathy, and communication style directly impact customer satisfaction. In addition, participants will gain tools and strategies for managing stress, staying composed, and confidently navigating interactions with difficult or dissatisfied individuals.
By the end of this workshop, participants will walk away with renewed confidence, actionable skills, and a deeper understanding of the powerful role customer service plays in creating positive community connections.
Class Objectives
Understand how positive interactions strengthen relationships
Tickets
General Admission
$60.00
Total
$0.00